Cancellation policy

Orders once placed can be cancelled only via call. Please call on 0651-2442762 for cancelling. We understand that your plans may be subject to changes. To accommodate such unforeseen changes, you may cancel a confirmed order anytime before 3:00 pm on the day of delivery.

Refund Policy

Refund or return for/of food items sold via Flaves Website ( are valid only if:

1) Food items are not received by the customer under 3 hours of ordering it from the website

2) Food items received are different from the one ordered by the customer

3) Food items received are spoiled at arrival, in which case we reserve our right to inspect the claims made by the customer before processing any refund/return